Extended Warranty?

Breastfeeding & Pumping
1

I have a card that came with my pump that says added 12 months extended warranty but I do not know how to activate it…any suggestions?

7 Likes
2

I had that too but couldn’t figure it out either

1 Like
3

I have the same issue

1 Like
4

Same!

1 Like
5

Following and boosting because I’m curious too

1 Like
6

I can’t do it either. Every time I scan the QR code on this card, I end up on this same site. I think the simplest thing to do is to email technical support.

I hope this isn’t a way to discourage customers from activating this warranty. It doesn’t bode well for the brand’s credibility…

7

Following!

8

I scan the qr code and than I had to choose where did I buy it. After that, I entered the order number and that was it. I assumed that when I will claim the warranty, there will be known that I have extended warranty :face_with_peeking_eye::woman_shrugging:t2: I hope that is it :woman_shrugging:t2:

9

Hi mama,

Here is the step-by-step guide to activate your 12-month extended warranty:

  1. Scan the QR code on your Extended Warranty card.
  2. Select your product, choose the platform where you purchased it.
  3. Fill in your first name, email and other required information, then submit. Once submitted, your registration will be completed, and you can enjoy the extra 12-month warranty.

Let us know if you run into any trouble during the process. :pink_heart:

2 Likes
10
  1. Opend the QR code,
  2. Selected product -breastpump,
  3. Selected where I buy it -Amazon
  4. Entered the order number and clicked on “Join The Momcosy Community”
  5. Opened profile here.

Is that enough? :see_no_evil_monkey:

11

Could you please check whether my registration has been applied for the 12-month warranty?

12

I am having the same issues. After putting in the order number, it does not give me an option to input my name and email. It just has a button to click that takes me to the momcozy community. How do I figure out if my warranty is claimed?

13

How do we know if it worked?

14

Same issue… no email confirmation for warentee just brings me here

15

Beautiful thankyou I was curious as well

16

Same issue

17

Hi Mama,

Thanks for reaching out! If you purchased your Momcozy pump through Amazon, you can register the 12-month extended warranty by submitting your Amazon order number through your Momcozy account.

If you’d like to check your warranty status, there isn’t currently a separate warranty lookup page. Please feel free to contact our Customer Support team with your Amazon order number, and they’ll be happy to help you check it.