Fan arrived but no light

Hello mamas, my fan arrived. A strange question: I thought the fan had a light, but mine doesn’t light up.

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Hi mama!

Do you have the stroller fan?

It should light up! Try holding the button! If that doesn’t work I would contact support - momcozy@support.com

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I didn’t know there was a light!

Which fan did you get?

Which fan did you get?

I got the stroller fan.

I will try it out.

The octopus one have. Im not sure about the clip

Long press the button mama

I tried that, but no luck. Planning to reach out to the support team.

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If it’s the clip on I believe it doesn’t have a light but if it’s the stroller fan it does

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You hold down the power button until it comes on. If it’s not working, you might need to exchange it

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Thanks..

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It’s a stroller fan