Support says my coins are expiring as they’re supposed to, so can ANYONE explain to me how this makes sense?
I’ll follow up with proof tomorrow that the coins I earn from this post, will be gone because somehow now I have 0? Yet it says none were supposed to expire.
Oh no! That is frustrating, I too have had similar experience with my coins in the past. Hopefully someone can shed some light on this topic 
That’s awful momma!!! I think they’re supposed to be good for 6m?
My from yesterday & today are already expired 
That’s insane! Not right
Thank you for reaching out, and our apologies for the confusion with your CozyCoins.
We reviewed your account and found that a system error caused some of your previously earned CozyCoins to be deducted more than once during the expiration process. As a result, your available balance was lower than it should have been.
We have now corrected the issue so this will not happen again, and we have returned [2,280.5] CozyCoins to your account. You can see the updated balance and use them right away.
We’re sorry for any inconvenience this caused. If you have any further questions about your balance, feel free to reply to this email.
I really love Momcozy product support team. They are so good and responsive, but I do think cozycoin’s support can improve a little bit. I also had an issue before. For gift card, we are allowed to redeem 3 times per month, but I only redeemed twice in August, and system does not allow me to redeem the third time. This caused an expiration of about 1,200 coins. Support said because I redeemed once on 7/31, and due to time zone, it counted to August. Hey… I don’t know what time zone I should observe… This should be specified and should not be a penalty on me… 1,200 coins is a lot…
I hope you get more answers
